Shipping &
Delivery
Shipping and Delivery
Information:
Gift Basket Delivery PA, Bangor, Pennsylvania, Same
Day Shipping available in most cases - Baskets By
Design
Please
take the time to read all our shipping information
carefully!
*Standard Shipping Charges Per Gift Basket (UPS
Ground) are in addition to the price of each
basket:
Up to $35.00................$
9.00 $35.01-$45.00..............$10.00 $45.01-$64.00..............$11.00 $64.01-$84.00..............$12.00 $84.01-$145.00............$14.00 $145.01-$199.00..........$16.00 $199.01
& Up..............$24.00
*Standard shipping charges do
not apply to Fruit Baskets and Fresh Fruit Gifts.
Please choose from 3 Day, 2 Day or Overnight Air Service
as noted with each fruit gift
selection.
General Shipping
Information:
Shipping charges are within the continental US.
Shipments to Alaska, Hawaii, APO addresses and PO Boxes must be
sent Priority Mail. Puerto Rico is two day UPS air and an
additional $22 charge to the regular shipping charges must be
added.
A reminder that the day of shipping does not count in
transit times and once it leaves our facility we cannot guarantee
the date of delivery which vary greatly especially during the
holidays. Generally shipping is 2-5 days but at peak holiday times
of the year it may be longer and vary greatly. Orders received by 10 AM EST will be shipped or
delivered the same day with the exception of weekends and holidays
and other peak times as business dictates, which will be the next
business day in most cases. If the delivery or shipping is to be for
another day, please indicate when ordering. At peak times of the year
due to increased volume orders may take an extra several days to
ship, like at Christmas. If the order needs to be sent after the 10
AM cutoff a $10 rush fee may be charged.
Please be sure to check your shipping the name,
address, suite numbers, apartments numbers, town, state and zip
code, etc. A wrong address delays your gift in getting to the
recipient in a timely manner and it might be returned or if
delivered a address correction fee of $12.00 will be charged as the
shipper charges us. We would then have to re-charge for re-delivery,
which is the responsibility of the sender and will be charged to
your credit card. An Intercept fee of $12.00 is charged if it is
necessary to intercept the package for delivery if we were given the
wrong delivery information. And if the package is returned to us as
being undeliverable there is another $11.00 charge. Understand these
are fees which we are charged by the shippers involved. Shipping
charges are non-refundable.
Express Shipping
Options:
The rates below for UPS or USPS 1-2 Overnight
Air, 2-3 Day Priority Air Express may not be entirely accurate and
actually need to be doubled. At the present time UPS is updating
rates as gas prices fluctuate and shipping costs are also
being calculated by dimensional weight as well. Therefore, it
may be necessary for us to evaluate your gift and send it by another
means to get it there quickly as well as keeping the charges
reasonable. If you have questions please call and we can give
you the estimate for express shipping. This does not apply to
Priority Mail however.
Our shopping cart allows for Overnight 1-2 Air,
2-3 Day Priority Air Express USPS
USPS Overnight to 2 day Air is an
additional $40.00 per gift.* Subject to additional dimensional
weight charge. USPS 2-3 Day Priority Air is an
additional $22.00 per gift.* Subject to additional dimensional
weight charge.
* These are the minimum express service
charges. In some cases, the actual cost may be higher. We
will always contact you for your approval and will always only
charge for the most efficient and cost effective
method!
Tracking of all orders is
available except APO/FPO.
PO Box, APO/FPO,and some US
Territories:
You MUST choose Priority Mail for
shipments to AK, HI, APO/FPO addresses and PO
Boxes. If
your order was shipped to a PO Box, APO/FPO, or some US territories,
your order will be delivered via the United States Postal Service and cannot be
tracked.
Hospitals and
Shipping:
Baskets By Design will not normally ship to hospitals
since patients are discharged so quickly. But if you must send to
the hospital please read the following information carefully as it
may save you money and aggravation later.
1. How long will the basket take to get to the
hospital?
2. Is it going to a central receiving point and when
will they deliver to the child’s room?
3. Will they still be there, as many children go home
earlier than thought, which is good for the child.
4. Are you sure you have all the shipping information
100% correct? We do not know the facility and some have many
buildings and others do not. Please be sure, as it can either delay
the gift or cause it to be returned.
5. If the child is no longer at the facility, UPS
returns it to the sender, meaning us (for a fee and in turn we have
to charge that plus the reship to wherever the child might now be.)
Not only does this cost add up, but the child still does not have
the basket and if it had been sent to their home they could be
happily playing with all the great items in the basket.
6. Provide phone numbers so information can be
verified if needed.
7. In 98% of the cases, Intensive Care Units will not
accept gift baskets.
So we ask you to please calculate your information
carefully before shipping to a hospital facility.
Local
Delivery:
Residential delivery fees vary according to location.
We need the phone number of the recipient as we call before
delivering so the basket is not left outside without the recipient's
knowledge. In some cases they may out-of-town and we don't want
their gift ruined.
Delivery fees for corporate orders are based on
delivery locations versus baskets per facility. These will be
discussed on ordering. Shipping multiple gift baskets to one
location will not incur a rate for each gift but the total. Fruit gifts are exempt as
they are shipped from a different location.
Shipping Charges are non-refundable.
It is our responsibility to get the basket
shipped as soon as possible. We CANNOT GUARANTEE any shipper ship
times. We do our part and the rest is up to them.
For items
that are returned there is a 15% normal restocking fee and item
or item is to be returned in original condition and
packaging.
This map is only an estimate. We have found that gift
baskets may arrive sooner especially those on the "fringe" area of
the particular zone. If you have questions call us: 800-360-0368 and
we can go to the UPS site and give more exact information. During
the Christmas Gift season however, there may be delays due to
volume.

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